Lost & Found
How do I report a lost item at TELUS Spark?
If you’ve lost an item during your visit to Spark, we’re here to help.
How to Report a Lost Item
Please get in touch with Guest Services as soon as possible with the following details:
- A detailed description of the item
- The date of your visit
- The approximate location where the item may have been lost
- Your contact information
If you’ve lost an item during your visit to TELUS Spark, you can report it using one of the following methods:
- Call: 403-817-6800 Ext. 6
- Email: lostandfound@sparkscience.ca
- In Person: Speak with Guest Services at the front desk during your next visit
If You’ve Found an Item
If you find a lost item while visiting Spark, please bring it to Guest Services. Our team will log and safely store it.
Storage Timeline
Lost items are held for 30 days. After this period, unclaimed items may be donated, recycled, or disposed of in accordance with our policies.
Item Pick-Up
If your item has been located, Guest Services will contact you with pick-up instructions. Valid photo ID is required when collecting your item.